ISCO 08 Code 4214      Debt-collectors and related workers

Lead Statement

Debt-collectors and related workers collect payments on overdue accounts and bad cheques and collect charity payments.

Task statement

Tasks include:

• trace and locate debtors, and may contact debtors’ friends, neighbours, relatives and employers to obtain information;
• telephoning, visiting, or writing to customers to collect money or arrange for later payments;
• preparing reports including amounts collected and maintain records and files related to collection work;
• recommending legal action or discontinuation of service when payment cannot be otherwise obtained;
• asking for and collecting charity payments.

Included occupations

Examples of the occupations classified here:

• Collector, bill and account
• Collector, charity
• Collector, debt

Notes

(NCvB; Mei 2010)