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ISCO 08 Code 4211     Bank tellers and related clerks

Lead Statement

Bank tellers and related clerks deal directly with clients of banks or post offices in connection with receiving, changing and paying out money, or providing mail services.

Task statement

Tasks include:

  • process customer cash deposits and withdrawals, cheques, transfers, bills, credit card payments, money orders, certified cheques and other related banking transactions;
  • crediting and debiting clients’ accounts;
  • paying bills and making money transfers on clients’ behalf;
  • receiving mail, selling postage stamps and conducting other post office counter business such as bill payments, money transfers and related business;
  • changing money from one currency to another, as requested by clients;
  • making records of all transactions and reconciling them with cash balance.

Included occupations

Examples of the occupations classified here:

  • Clerk, post office counter
  • Money changer
  • Teller, bank

Excluded occupations

  • Cashiers – 5230


(NCvB; Mei 2010)