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ISCO 08 Code 134        Professional services managers

Lead statement

Professional services managers plan, direct and coordinate the provision of childcare, health, welfare, education and other professional services, and manage the branches of institutions providing financial and insurance services.

Tasks include

Tasks usually include:

  • formulating policies and plans for the provision of services and operation of establishments;
  • setting standards and objectives;
  • developing and implementing programs and services to meet the needs of clients;
  • directing and coordinating the allocation of resources;
  •  liaising with parents, boards, funding bodies, the community representatives and related agencies to discuss areas of cooperation and coordination;
  • monitoring and controlling expenditure;
  • overseeing the selection, development and performance of staff;
  • preparing, or arranging for the preparation of, reports, budgets and forecasts;
  • representing the organization in negotiations other agencies, and at conventions, seminars, public hearings and forums.

Included occupations

  • 1341           Child care services managers
  • 1342           Health services managers
  • 1343           Aged care services managers
  • 1344           Social welfare managers
  • 1345           Education managers
  • 1346           Financial and insurance services branch managers
  • 1349           Professional services managers not elsewhere classified


Professional services managers are responsible for planning, directing and coordinating the provision of specialized professional and technical services. Specialized qualifications and extensive experience relevant to one or more occupations classified in major group 2, Professionals, or major group 3, Technicians and associate professionals, are usually required.

(NCvB; Mei 2010)