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ISCO 08 Code 4226      Receptionists (general)

Lead Statement
Receptionists (general) receive and welcome visitors, clients, or guests and respond to enquiries and requests including arranging for appointments.

Task statement
Tasks include:

  • receiving and welcoming visitors, guests or clients;
  • making appointments for clients;
  • dealing with telephone requests for information or appointments;
  • directing clients to appropriate location or person;
  • supplying information pamphlets, brochures or forms.

Included occupations
Examples of the occupations classified here:

  • Receptionist
  • Medical office receptionist

Excluded occupations

  • Medical secretary - 3344
  • Hotel receptionist - 4224

(NCvB; Mei 2010)