Schoonmakers in hotels, kantoren e.d.


ISCO 08 Code 9112      Cleaners and helpers in offices, hotels and other establishments

Lead Statement
Helpers and cleaners in offices, hotels and other establishments perform various cleaning tasks in order to keep clean and tidy the interiors and fixtures of hotels, offices and other establishments, as well as of aircraft, trains, buses and similar vehicles.

Task statement
Tasks include:

  • Sweeping or vacuum-cleaning, washing and polishing floors, furniture and other fixtures in buildings, coaches, buses, trams, trains and aircraft;
  • Making beds, cleaning bathrooms, supplying towels, soap and related items;
  • Cleaning kitchens and generally helping with kitchen work, including dishwashing;
  • Picking up rubbish, emptying garbage containers and taking contents to waste areas to removal.

Included occupations
Examples of the occupations classified here:

  • Cleaner, aircraft
  • Cleaner, hotel
  • Cleaner, office

Excluded occupations
Some related occupations classified elsewhere:

  • Caretaker, building - 5153
  • Cleaner, domestic - 9111
  • Housekeeper, domestic - 5152
  • Sweeper, street - 9613
  • Helper, kitchen - 9412
  • washer, dishes - 9412


  • Workers who perform cleaning and helping tasks only in kitchens and other food preparation areas are classified in Unit Group 9412, Kitchen helpers.

(NCvB; Mei 2010)