ISCO 08 Code 5221     Shopkeepers

Lead Statement
Shopkeepers operate small retail shops either independently or with support from a small number of others.

Task statement
Tasks include:

  • determining product mix, stock  and price levels for goods to be sold;
  • purchasing and ordering goods for sale from markets, wholesalers and other suppliers budgeting and maintaining records of stock levels and financial transactions;
  • determining prices and displaying  goods for sale;
  • selling goods to customers and advising them on product use;
  • examining returned goods and deciding on appropriate action;
  • taking inventory of goods in stock.

Included occupations
Examples of the occupations classified here:

  • Shop keeper
  • Grocer
  • Newsagent

Excluded occupations
Some related occupations classified elsewhere:

  • Shop managers - 1420
  • Shopkeepers - 5221
  • Market stall holder - 5211


  • Only operators of small shops for whom the management and supervision of staff is not a significant component of the work are classified in Unit group 5221, Shopkeepers.
  • Operators of shops where management tasks and supervision of staff are significant and frequent elements of the work are classified in Unit group 1420, Shop managers.
  • Staff who control and direct the activities of shop sales assistants, checkout operators and other workers, but who do not take responsibility for determining product mix, overall setting of prices,  budgets and staffing levels, selection and recruitment are classified in Unit group 5222, Shop supervisors.

ISCO 88 Code(s) 5220, part
(Updated; 17.03.09) (NCvB; Mei 2010)